What does 'tone of voice' refer to in the context of communication?

In communication, 'tone of voice' specifically refers to the emotional quality conveyed through speech modulation. This encompasses various factors, including the pitch, intonation, and emphasis used while speaking, which together help to express feelings and attitudes. For example, a warm and friendly tone can create a sense of trust and rapport, while a harsh or flat tone might convey anger or disinterest.

Understanding tone of voice is essential because it can significantly influence the meaning of the words being spoken. Two speakers might use the same words, but the emotional impact can differ greatly depending on how they modulate their voice. This aspect of verbal communication plays a vital role in interpersonal interactions, as it can enhance clarity, engagement, and emotional connection between individuals.